About Us
Giving Canadian Rideshare Drivers a Stronger Voice
We are a Canadian non-profit association created to represent, support, and advocate for rideshare drivers across Canada.
Our association is built by drivers, for drivers.
Thousands of Canadians depend on rideshare platforms such as Uber, Lyft, and other transportation platforms to earn income and support themselves and their families. For many drivers, this work is not simply a side job—it is a significant source of income and an important part of their financial stability.
At the same time, drivers face challenges that can have a serious impact on their income, safety, vehicles, families, and quality of life.
Our purpose is to bring those concerns together, document them, and provide drivers with a collective voice when communicating with governments, regulators, companies, unions, media organizations, and the public.
OUR MISSION
Fair, Transparent & Sustainable Rideshare Industry
Our mission is to promote a fair, transparent, safe, and sustainable rideshare industry in Canada where drivers are treated with dignity and have a meaningful voice in decisions that affect their livelihoods.
We believe drivers should have access to:
Fair and transparent compensation
Clear and consistent platform policies
Meaningful explanations and fair processes when accounts are suspended or deactivated
Safe working conditions
Reasonable protection from unfair or abusive practices
Transparent information about how fares, commissions, incentives, and deductions are calculated
A meaningful opportunity to raise concerns and provide feedback
Greater recognition of the costs associated with operating a vehicle for rideshare work
A stronger voice in discussions about the future of transportation in Canada
Our association does not exist to attack businesses or individuals. We exist to make sure drivers' experiences and concerns are heard, documented, and taken seriously.
Standing Up for Drivers
Understanding the Real Cost of Rideshare Work
Rideshare drivers carry significant operating costs.
Drivers are responsible for expenses such as vehicle payments, insurance, fuel or electricity, maintenance, tires, repairs, depreciation, licensing, cleaning, and other costs associated with providing transportation services.
When compensation does not adequately reflect these costs and the time drivers spend working, the financial pressure can become difficult to manage.
Many drivers also make significant financial commitments based on their ability to earn through rideshare platforms. When platform policies, pricing structures, account decisions, or market changes significantly affect that income, drivers can find themselves in difficult financial situations.
We believe these issues deserve meaningful discussion.
Our association will collect drivers’ experiences, concerns, documentation, and evidence so that decision-makers can better understand what is happening on the ground.
FAIRNESS & TRANSPARENCY
Fairness and Transparency in Deactivations
One of the concerns raised by drivers is the possibility of account suspensions or deactivations occurring without drivers feeling that they have received sufficient information, investigation, or opportunity to respond.
We believe drivers should have access to fair and transparent processes.
Clear reasons for serious account actions
An opportunity to respond to allegations
Appropriate investigation procedures
A meaningful appeal process
Protection against wrongful deactivation
Clear communication about account status
Our objective is not to prevent legitimate action when safety or platform rules are involved. Our objective is to promote a process that is transparent, consistent, and fair.
DRIVER COMPENSATION
Driver Compensation and the Cost of Working
Our association will encourage meaningful discussion about whether current compensation models adequately recognize:
Driving time
Waiting time
Distance travelled
Fuel and charging costs
Vehicle depreciation
Insurance
Maintenance and repairs
Taxes and other business expenses
Time spent travelling to pickup locations
Unpaid or partially compensated working time
We will use information and evidence collected from drivers to help present these concerns to governments, regulators, companies, media organizations, and other stakeholders.
SAFETY
Safety for Drivers and Riders
Safety is one of our highest priorities.
Technology continues to change the way transportation services operate. Some platform features, app designs, pickup procedures, navigation systems, notifications, passenger interactions, and other practices can create additional risks or distractions for drivers.
We believe transportation technology should be designed with safety in mind.
We will encourage platforms and regulators to consider the real-world experience of drivers and passengers when developing or changing policies, technology, and operating procedures.
THE GOAL IS SIMPLE
Drivers should be able to work safely, and passengers should be able to travel safely.
The Future of Autonomous and Driverless Vehicles
The development of autonomous and driverless transportation technology could significantly change the transportation industry.
We recognize that technology will continue to develop, but we also believe Canadians should have an informed discussion about how these changes may affect thousands of people whose livelihoods depend on driving.
Our association will advocate for drivers to have a voice in discussions surrounding autonomous vehicles and driverless transportation.
We will raise questions about:
- Employment and income impacts
- Public safety
- Accountability when something goes wrong
- The economic impact on Canadian workers
- The transition for professional drivers
- The role of human drivers in Canada’s transportation system
- The regulatory framework surrounding autonomous transportation
Keeping More Economic Value in Canada
Rideshare transportation generates significant economic activity.
Drivers purchase vehicles, fuel, electricity, insurance, repairs, tires, maintenance, food, technology, and other goods and services in their local communities.
Our association wants governments and policymakers to examine how the rideshare economy affects Canadian workers and the broader Canadian economy.
We will raise questions about how much economic value remains within Canada, how transportation platforms operate within the Canadian regulatory and tax environment, and whether the current system provides an appropriate balance between platform businesses, drivers, passengers, and Canadian communities.
A Place for Drivers to Be Heard
Our website will provide drivers with a platform to share their experiences.
Drivers will be able to submit:
- Concerns
- Complaints
- Experiences
- Suggestions
- Safety issues
- Compensation concerns
- Deactivation experiences
- Platform-related problems
- Evidence and supporting documentation
- Policy concerns
- Ideas for improving the rideshare industry
Where appropriate, information submitted by drivers may be reviewed, organized, and presented to government officials, regulators, media organizations, researchers, companies, and other relevant stakeholders.
Personal information will be handled according to our privacy practices and applicable laws.
Polls and Driver Surveys
Drivers should have a voice in determining which issues matter most.
Our website will provide opportunities for drivers to participate in polls and surveys on important issues affecting the rideshare industry.
These may include questions about:
- Driver compensation
- Fuel and vehicle costs
- Platform policies
- Deactivations
- Safety
- Autonomous vehicles
- App features
- Working conditions
- Government regulations
- Industry changes
The information collected can help demonstrate broader driver experiences and identify issues that require further attention.
Petitions and Collective Action
When an issue affects a significant number of drivers, individual complaints can sometimes be difficult to hear.
A collective voice can help demonstrate the scale and importance of an issue.
Our association may organize petitions, public awareness initiatives, meetings, surveys, written submissions, and other lawful advocacy activities when drivers identify issues requiring action.
Working With Governments, Regulators, Companies and Other Organizations
We intend to communicate with federal, provincial, and municipal governments, transportation regulators, rideshare companies, unions, worker organizations, industry representatives, and other stakeholders.
This includes engaging with organizations and unions that represent or interact with transportation workers, including organizations such as UFCW, where appropriate.
We may support constructive discussions with these organizations while maintaining our independence and our responsibility to the drivers we represent.
We will raise concerns respectfully but firmly and seek meaningful responses to issues affecting Canadian rideshare drivers.
Evidence-Based Advocacy
Our association believes that strong advocacy should be supported by evidence.
Whenever possible, we will encourage drivers to provide documentation supporting their concerns, such as:
- Trip records
- Earnings information
- Platform communications
- Deactivation notices
- Receipts
- Vehicle-related expenses
- Safety reports
- Screenshots
- Photos
- Other relevant documentation
The purpose of collecting this information is to identify patterns, understand the real-world impact of industry policies, and provide decision-makers with information that may otherwise be difficult to see.
We will distinguish individual experiences from broader conclusions and seek to present information responsibly.
Protecting Drivers Without Ignoring Riders
Drivers and passengers are part of the same transportation ecosystem.
A healthy rideshare industry requires both drivers and riders to be treated fairly.
We support reasonable measures that protect passengers from unsafe or inappropriate conduct, while also believing that drivers should receive fair treatment and due process when allegations or complaints are made against them.
Our goal is not to put drivers against passengers.
Our goal is to promote a safer and fairer system for everyone.
Our Independence
Our association is being created to give drivers an independent collective voice.
We are not established to serve the interests of any single rideshare platform, corporation, political party, or private organization.
Our focus is the interests and concerns of Canadian rideshare drivers.
We may work with governments, companies, unions, community organizations, media, researchers, and other groups when doing so can help address legitimate driver concerns.
However, our advocacy will remain focused on our mission and the issues raised by the drivers we represent.
Our Vision
We envision a Canadian rideshare industry where drivers can earn a sustainable income without sacrificing their safety, financial stability, health, family time, or dignity.
Together, Drivers Have a Voice
One driver raising a concern can be easy to overlook.
Thousands of drivers sharing their experiences, documenting problems, participating in surveys, signing petitions, and communicating collectively create a much clearer picture of the challenges facing the industry.
Our association exists to bring those voices together.
And we are building a collective voice for the future of rideshare driving in Canada.
